What is the treatment time?

Each of our treatments are customized to your individual animal’s need, comfort level, and sensitivity to bodywork. Times may depend on the type of therapy as well as the combination of services. However, the average treatment time for small animals is 15-20 minutes and for horses is 45 minutes.  Animals are sensitive and quickly move into the Rest-Digest-Heal state of the Central Nervous System so they respond quickly to our methods.

Please keep in mind the first session is often longer as we are getting to know your animal, building trust, and there may be more sensitive areas.


Does my animal have to be stiff or sore to get bodywork done?

Not at all. Our goal is to prevent injury, lameness, and illness as much as possible so regular bodywork is ideal BEFORE your animal has problems. New puppies learn positive touch and desensitization while older, arthritic dogs require different techniques to ease discomfort with massage. Pleasure horses may require massage to stay supple and help prevent ulcers or colic, while a jumper or racehorse needs bodywork to stay competitive. Each session is customized to the physical and emotional needs of the client.


What does bodywork benefit?

Oh so many things! Our goal is to bring the body back to balance naturally. While we are often called in to help relieve symptoms naturally we believe prevention is the best option. Benefits can include but are certainly not limited to:

  • Soreness
  • Soft Tissue Injuries
  • Arthritis and Inflammation
  • Immune support
  • Natural Pain Relief
  • Improve Digestion
  • Speed Healing
  • Open Stance and Increase flexibility
  • Lameness (Prevention and Healing)
  • Reduce Stress and Anxiety
  • Pre- and Post-Surgery

Where do you practice?

Sessions are by appointment only, which is based on regular routes.  Please inquire to Heather by email at info {at}animalbodywork{dot}com to see if your barn is in her travel area. Barns that are located more than 30 miles outside of Central New Jersey may be subjected to a travel fee and a minimum number of horses. Please inquire for details.

Small animals are seen by Heather Wallace, ESMT, CCMT, CST, CEE at Prism Integrative Veterinary Health on Wednesdays and Fridays. If your pet is not mobile or has severe anxiety, exceptions may be made and a home visit may be scheduled. Home visits are subject to a $25 surcharge.


How often is bodywork needed?

Regular treatments are most beneficial to prevent injury, improve mental fitness and increase flexibility. However, each animal has different needs depending on age, fitness level, and condition. Below are a general guideline.

  • General wellness and maintenance sessions should be seen every 4 weeks for best results.
  • Senior animals should be seen every 1-2 weeks depending on need and severity.
  • Athletes such as jumpers, racehorses, or agility dogs are recommended sessions weekly to twice monthly.
  • Animals requiring rehabilitation due to illness or injury may need to be seen more often to aid healing, but no more than twice per week.

We customize sessions to fit your animal’s needs and your budget. We do not offer group discounts, however travel fees may be split among clients to reduce fees.


Does my animal have any limitations after the session?

Our work is gentle yet effective. The best results come from when your animal is moving naturally and continuing to build on our sessions. There are no limitations after massage therapy sessions but it may be necessary to give acupuncture clients a day off.


Should I check with my veterinarian prior to a session?

We recommend a consultation with your veterinarian whenever you have concerns about your animal’s health. Massage, acupuncture, chiropractic work, and aromatherapy are complementary therapies that are meant to assist self-healing and balance within the body. Our focus is on the animal as a whole. Bodywork professionals are not qualified to treat, diagnose, or give a prognosis of any injury or illness. We will gladly work with your veterinarian and other healthcare professionals, farrier, caretakers, and trainers to ensure that your animal receives the best possible care.


What is your payment policy?

Thank you for choosing us to help your animal. Office visits may pay at reception when checking out. For home or barn visits, payment is due at the time of service. Each therapist is an independent contractor. We accept cash, check, or credit card payments. Venmo may also be considered depending on the therapist.


Do I need to be present for the session?

For the first session, we ask that you be present to introduce your animal, provide background information, and fill out the New Client Form if you have not done so online.

After the session, we are happy to answer any questions you may have or provide an assessment of services performed and what was found for your records. Your attendance for follow-up appointments is at your discretion or may be required by the therapist dependent on the service type.


Do You Accept Tips?

We do not accept gratuities. We appreciate our customers, most of whom are repeat clients. The best way to show your appreciation for the services is to recommend us to others who may benefit from my help or leave a review on our Facebook page!


TRAVEL POLICY & CONDITIONS

We are based in Monmouth County, New Jersey. 

For Massage/Aromatherapy/Cold Laser: All dogs are seen at the office of Prism Integrative Veterinary Health for the initial evaluation unless special dispensation has been arranged by your veterinarian. Home visits are considered for animals with anxiety and mobility issues and will be charged an additional concierge fee of $20 in addition to the session rate.

Horse Clients: A barn fee may apply to all sessions more than 30-50 miles from Red Bank, New Jersey in addition to the regular session rates.  This travel fee may be split between clients at the barn. For barns more than 50 miles away the barn fee plus gas mileage will be added to the session rate and a minimum number of horses may be required for scheduling.

We will consider out of state travel for barn sessions (minimum of 6 horses), speaking engagements, competitions, demonstrations, and clinics. Please inquire for details and availability.


MINIMUMS

There is no minimum for barns located 30 miles from Red Bank. Outside this area a minimum may be required. Please contact info@animalbodywork.com or text Heather at 732-784-7195.


SCHEDULING

Please use the contact form to reach Heather Wallace and schedule an appointment. Due to the nature of our work, we are unable to answer the phone while with clients. Please send an email or text message for a faster response time or call the office of Prism Integrative Veterinary Health at 732-845-6515 to schedule your dog.


I need to reschedule last minute, what is your policy?

Life is busy and sometimes you need to reschedule your appointment. We do have a 24-hour cancellation policy and respectfully request you reschedule with by phone or email at least 24 hours before your scheduled appointment to accommodate clients who may be on the wait list for an appointment. If you are a “No Show” or you consistently cancel within 24 hours, you will be required to pay the full cost of the session and a credit card will be held on file.