What is the treatment time?
Each of our treatments are customized to your individual animal’s need, comfort level, and sensitivity to bodywork. Times may depend on the type of therapy as well as the combination. However, the average treatment time for small animals is 20-30 minutes and for horses is 45 minutes to 1 hour. Please keep in mind the first session is often longer as we are getting to know your animal, building trust, and there may be more sensitive areas.
Does my animal have to be stiff or sore to get bodywork done?
Not at all. Our goal is to prevent injury, lameness, and illness as much as possible so regular bodywork is ideal BEFORE your animal has problems. New puppies learn positive touch and desensitization while older, arthritic dogs require different techniques to ease discomfort with massage. Pleasure horses may require massage to stay supple and help prevent ulcers or colic, while a jumper or racehorse needs bodywork to stay competitive. Each session is customized to the needs of the client.
Where do you practice?
Sessions are by appointment only. For Massage/Aromatherapy/Cold Laser: Small animals are seen in the Red Bank office unless they are unable to travel due to illness, severe anxiety, or mobility issues, then a home visit may be made if scheduling allows. Home visits are subject to a $20 surcharge. Large animals and livestock are seen at their barn or facility.
Schedule your appointment today. Office address: 252 Broad Street, Suite 3 Red Bank, New Jersey 07701.
Barns that are located more than 30 miles outside of Red Bank, New Jersey may be subjected to a flat barn fee of $25 and a minimum number of horses. Please inquire for details.
How often is bodywork needed?
Regular treatments are most beneficial to prevent injury, improve mental fitness and increase flexibility. However, each animal has different needs depending on age, fitness level, and condition. Below are a general guideline.
- General wellness and maintenance sessions should be seen every 4 weeks for best results.
- Senior animals should be seen every 1-2 weeks depending on need and severity.
- Athletes such as jumpers, racehorses, or agility dogs are recommended sessions weekly to twice monthly.
- Animals requiring rehabilitation due to illness or injury may need to be seen more often to aid healing, but no more than twice per week.
We customize sessions to fit your animal’s needs and your budget. In addition, multiple animal discounts may be available.
Should I check with my veterinarian prior to a session?
We recommend a consultation with your veterinarian if you have concerns about your animal’s health. Massage, acupuncture, chiropractic work, and aromatherapy are complementary therapies that are meant to assist self- healing and balance within the body. Our focus is on the body as a whole not the symptoms. Bodywork professionals are not qualified to treat, diagnose, or give a prognosis of any injury or illness. We will gladly work with your veterinarian and other healthcare professionals, farrier, caretakers, and trainers to ensure that your animal receives the best possible care. Written assessments are provided after each session for your records.
What is your payment policy?
Thank you for choosing us to help your animal. Each therapist is an independent contractor. Payment is required at the time of service directly to your therapist. We accept cash, check, or credit card payments. Venmo may also be considered depending on the therapist.
Do I need to be present for the session?
For the first session, we ask that you be present to introduce your animal, provide background information, and fill out the New Client Form if you have not done so online.
After the session, we are happy to answer any questions you may have or provide an assessment of services performed and what was found for your records. Your attendance for follow-up appointments is at your discretion or may be required by the therapist.
Do You Accept Tips?
We do not accept gratuities. We appreciate our customers, most of whom are repeat clients. The best way to show your appreciation for the services is to recommend us to others who may benefit from my help or leave a review on our Facebook page!
Not all therapists offer a referral discount. However, for any massage therapy client that notes your name when booking an appointment with Heather Wallace you will receive $10 off your next service.
TRAVEL POLICY & CONDITIONS
We are based in Monmouth County, New Jersey.
For Massage/Aromatherapy/Cold Laser: All dogs are seen at the Red Bank office for the initial evaluation unless special dispensation has been arranged by your veterinarian. Home visits are considered for animals with anxiety and mobility issues and will be charged an additional concierge fee of $20 in addition to the session rate.
Horse Clients: A barn fee of $25 will apply to all sessions more than 30 miles from Red Bank, New Jersey in addition to the regular session rates. This travel fee may be split between clients at the barn.
We will consider out of state travel for speaking engagements, competitions, demonstrations, and clinics. Please inquire for details.
Three-animal minimum at barns located 30-50 miles from Red Bank; four-animal minimum at barns located 50+ miles from Red Bank.
Animal Bodywork and Aromatherapy is a collective of independent holistic wellness practitioners with differing hours and availability. We work individually and together to provide complementary therapies. Please visit our booking website to learn more. Or you may contact your individual provider directly to book an appointment.
I need to reschedule last minute, what is your policy?
Life is busy and sometimes you need to reschedule your appointment. We do have a 24-hour cancellation policy and respectfully request you reschedule with by phone or email at least 24 hours before your scheduled appointment. If you are a “No Show” or you consistently cancel within 24 hours, you may be required you to pay the full cost of the session.